SINGAPORE — Staring blankly at the ceiling while brushing his teeth, local man Nicholas Lim, 34, found himself once again plagued by a recurring existential question: Has anyone ever actually used his recorded customer service call for training or quality purposes?
“I’ve been told this call may be recorded for over a decade,” Lim said, eyes hollow. “But like… where are these mysterious training sessions? Who’s sitting in a room somewhere listening to me scream about being double charged for my Singtel phone bill and going, ‘Ah yes, this is quality content’? Should I record my call for Youtube royalties?”
According to sources close to the situation, Lim first began questioning the legitimacy of the recording disclaimer in 2016, after a 47-minute call with an airline resulted in zero resolution and several spiritual awakenings.
“I just want to believe my suffering had meaning,” he said. “Even if one intern learned what not to do — like placing a customer on hold for 19 minutes while looping a jazz cover of ‘Hit Me Baby One More Time.’”
Experts confirm there is, to date, no documented case of an actual human listening to a Singaporean’s customer service call unless it involved threats to “write to the Straits Times”.
At press time, Lim was considering calling back just to ask if this call might finally be the chosen one.






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